General Questions

About MedCoach

With over a decade of experience, we are dedicated to empowering aspiring medical professionals like you to shine their brightest throughout the complex application process. Our goal is not just to guide you, but to instill you with confidence that makes your unique personality stand out – whether you’re drafting applications, preparing for the CASPer test, or rehearsing for interviews/MMIs.

Our commitment is to make high-quality, personalized coaching not only accessible but also affordable. The one-on-one coaching sessions we offer are led by passionate medical students who are eager to share their experience and insights with you. What sets us apart is that we put you in the driver’s seat – you decide which coach you wish to learn from and how intensive you want your coaching to be. Whether you need a little guidance or a lot, we’re here to adapt to your needs.

Over the past decade, we’ve been a part of the success stories of students who have gained acceptance into medical schools across Canada and the US. We’re proud of our track record, but we’re even prouder of the trust and relationships we’ve built with our students.

But at MedCoach, our vision goes beyond just coaching. We believe in giving back to the community. That’s why for every session you book with us, we make a contribution to a healthcare-related charity. Additionally, we’re committed to leveling the playing field for all aspiring medical professionals through our MedCoach Bursary, providing support to students from low socio-economic backgrounds who might not otherwise be able to afford coaching.

At MedCoach, your journey towards medical school acceptance is our priority, and we’re excited to be a part of it!

Where Can I Find MedCoach Reviews?

All of our coach reviews can be found on this page. This is a summary of each review left on a coach profile page.

Specific product reviews can be found on the product pages.

How Can I Contact MedCoach?

We understand that your journey towards becoming a healthcare professional can be challenging, which is why we are here for you at every step. Whether it’s sharing experiences, providing customer support, or answering questions about how to navigate the challenging application process, we are committed to your success and personal growth.

During business hours, feel free to make use of our chat widget located at the bottom right of your screen. If we don’t answer right away – apologies in advance! – we might be in clinic or seeing a patient.

For more in-depth queries, you can reach out via email at support@mymedcoach.ca.

We look forward to helping you navigate your path towards success!

I am not applying to Medicine. Can I still Use MedCoach?

Whether you’re aiming to enter dentistry, physiotherapy, occupational therapy, midwifery, or pharmacy, our coaches are ready to help you prepare as the interview styles and skills assessed are indeed similar across all healthcare fields.

Additionally, our coaching staff continually evolves as our medical student coaches transition into residency, returning to us to guide future students through the Canadian Resident Matching Service (CaRMS) process. This cycle of learning and teaching fosters a dynamic, enriching environment that benefits both our coaches and students.

To get started, please email us at support@mymedcoach.ca with the program you’re interviewing for.

The Coach I Want Does Not Have Availability. What Do I Do?

If your chosen coach does not have any visible availability on their calendar, don’t worry – it doesn’t necessarily mean they can’t accommodate you.

This lack of listed availability could be due to one of two reasons:

  1. The coach may be fully booked for the period you’re looking at, or
  2. They might be going through a particularly busy rotation in medical school and have not yet set their availability.

However, there’s an easy way to check if your coach can open up specific hours for you. Once you’re logged in with your free account on our website, you can send a message directly to the coach to inquire about their availability.

You can send your coach a message by going to the find a coach page and when you are logged in you’ll see the button to message each coach.

What Is Your Refund Policy?

For One-On-One Sessions:

Cancellation of a session is subject to a $5 administration fee.

Rescheduling a session is free.

Cancellation <5 hours before the coaching session and/or no show: No refund

Please understand our MedCoaches make time out of their busy schedules to meet with students! Please respect your appointment times and make sure that you can be there as well before booking.

Refund policy for packages or other products: 

Please note that we do not grant refunds for session packages (5 pack, ultimate) if you are unable to use all of your sessions. The exception would be if no coaches are available (across Canada) to coach you.

We do not provide refunds for recorded material (such as courses) if more than 24 hours have passed since purchase.

Any refunds for courses or packages will be subject to a $15 administration fee.

We do not grant refunds so special seasonal packges (e.g Black Friday, Cyber Monday, Holiday Deals). These sales are final due to heavily discounted prices.

For all other requests, no refunds will be granted if more than 30 days have passed since the day of order.

What Services Do You Offer?

We offer complete mentorship with the application process from start to finish.

One-on-One Coaching Sessions

What can you do with a coach?

  • Learn about what it is like to be in medical school to see if it is right for you
  • Plan our your pre-application years in terms of extracurriculars, MCAT strategy, etc.
  • Review your application (resume, cover letter, OMSAS, etc.)
  • Get advice about the CASPer Test
  • Practice CASPer Questions
  • Have a mock interview/MMI session with your coach and get feedback on how to improve

CASPer Test Prep

  • We have a CASPer Prep Course to learn about the different types of questions and how to approach them
  • We provide practice CASPer tests with feedback and without feedback.
  • A free sample test is also available

Interview/MMI/MPI Prep

Where Does MedCoach Donate?

Since 2015, MedCoach has made it a part of our mission to donate to a healthcare-related charity each year. We discuss the charities with our coaches and also encourage students to suggest their favourite charities as well!

In the past we have made donations to:

The Parkinsons Society of Canada

The MS Society of Canada

Canadian Mental Health Association

The Canadian Red Cross

Kids Kicking Cancer

COVID-19 Research

What Is The MedCoach Bursary?

The MedCoach Bursary was created in 2020 to help improve access to coaching services to student in financial need.

If you are in need of coaching but cannot afford services due to financial difficulty, please apply for our bursary. You can fill our application here. For help e-mail support@mymedcoach.ca.

Approved applications will receive free coaching sessions as well as discounts!

Do You Offer Packages?

We offer a few packages that combine courses/sessions, CASPer practice/courses/sessions or just sessions at a discount!

The Ultimate Package

The Total Interview Prep Package

The CASPer Prep Package

The 5-pack Sessions Package

AMCAS Application Package

support@mymedcoach.ca

© MedCoach Inc. 2023