My Messages

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FAQs

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Type the name of the coach and wait for the list to drop down. The coach will be “NAME-SCHOOL”. Any other user is not a coach

If you don’t know who to message, you can explore our coaches here

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Your coach should answer your message within 48-72 hours. If you do not hear from your coach, please send us an e-mail at support@mymedcoach.ca so that we can follow up and ensure your coach received the message.

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No. If the coach has availability on the booking page, you can book them directly! You do not need to send them a message prior to booking. Once you book the session, your coach will send you a message at least 48 hours prior to your session. If you do not hear from your coach at least 48 hours before your session, please e-mail us right away at support@mymedcoach.ca.

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